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EVALUATE YOUR IT SUPPORT
Asking the right questions will help you understand whether an IT company is a good fit for your organization. These four (4) questions and how they are answered is all the information you need to make the right business decision for your IT support.
ASK
How is your IT service contract structured? Is there anything that you’re charged extra for?
Our Answer
We provide truly flat-rate pricing. You will never be charged for labor. Ever. We will grow and contract with you with no changes to the level of service you’ll receive.
ASK
Does your IT provider give you 24/7/365 support even on holidays?
Our Answer
This should not mean on-call. Our support desk is manned waiting for your live call.
ASK
Does your IT provider give you Cybersecurity?
Our Answer
Our contracts provide you a full suite of security products from training to ongoing dark web scans?
ASK
Is your IT company hard to get a hold of?
Our Answer
We provide you with an SLA with guaranteed response times and Recovery Time Objective (RTO).
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NC (HQ)
3800-A Old Monroe Road
Indian Trail, NC 28079
Hours
M-F: 9am – 5pm
S-S: Closed
Call Us
(704) 563-8031