Need IT Support Help Now?

Call or Text: (704) 563-8031

to speak with a professional if your network, servers, or computers are down. As your managed service provider, we’ll get you up and running again ASAP.

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WE MAKE IT WORK

Our value proposition is simple.

We proactively monitor and maintain your devices, servers, and network to secure your revenue through business continuity.

managed service provider

Managed IT

managed service provider

Business Continuity

managed service provider

VoIP Services

Cloud Services

managed service provider

Cyber Security

Approach

Professional Managed Service Provider & Technology Consultant

Computer Doc has been an expert-level managed service provider since 1997, helping businesses increase productivity and profitability by making IT a streamlined part of operations. Our mission is that we don’t tell you, we show you how we can deliver the latest technology consulting, services, maintenance, and support as a cost-effective IT solution to maximize our clients’ potential.
24/7 Support

Never go without IT service again. You can go to sleep knowing our 100% US-based support is here for you 24/7/365.

 

All Inclusive Fixed Monthly IT Costs

All-inclusive, flat-monthly bill. Always get the timely service you deserve without having to worry about any surprises and doubt that IT isn’t covered because IT is.

Our all-inclusive support plan enables you to truly manage IT costs.

 

Guaranteed 1 Hour Response

Your computer support problem or network issues will be addressed in sixty minutes or less. It’s a guarantee that your call is responded to within one hour.

Your IT Department or Extended IT

Our entire team is an extension of your business. Empower your employees with on-demand support that’s just a phone call away.

Built Around You

Have an internal IT department? No worries, we customize innovative and effective solutions to help your business run smoothly as an extension of your business both on-site and remotely

IT

IT is complicated, There exists three (3) types of IT services; Break/Fix, MSP and MID. Staying in business requires making the right business decisions.

Business Continuity

Downtime means lost revenue. Our clients experience 99.9% uptime. Stay ahead of disasters and hardware failures.

VoIP

Get crystal clear calls that you can rely on. With no PBX to manage and team for support, you save both time and money.

Cloud

Maximize your company’s efficiency with on-demand access to your critical data. Gain the power to drive your business forward on any device, whether you’re on the road or in the office.

Cyber Security

Proactively secure your network, servers and computers from malicious viruses, malware and ransomware so your business can run securely.

HIPAA

HIPAA compliance and security go hand-in-hand to protect sensitive healthcare information for providers and their patients. You are protected because The Compliancy Group protects us!

Computer Repair Services

Access more than just assistance with your malfunctioning technology—secure long-term protection precisely when you require it most.

We Create Fully Connected Systems So You Can Focus On Your Business

Your productivity and profitability increase when your network is streamlined. Computer Doc is proud to offer you a variety of critical services to ensure that your business runs at maximum efficiency. From IT services to Cybersecurity, IT Consulting, and Business Continuity, we’ve got you covered.

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managed service provider Charlotte North Carolina

EVALUATE YOUR IT SUPPORT

Asking the right questions will help you understand whether an IT company is a good fit for your organization. These four (4) questions and how they are answered is all the information you need to make the right business decision for your IT support.

ASK

How is your IT service contract structured? Is there anything that you’re charged extra for?

Our Answer

We provide truly flat-rate pricing. You will never be charged for labor. Ever. We will grow and contract with you with no changes to the level of service you’ll receive.

ASK

Does your IT provider charge any type of on-boarding fee to get started? If so, how much?

Our Answer

We don’t have any onboarding fees to get started. We take all the risk. Our contract is simple and transparent and aligns our business goals with yours.

ASK

Are you charged project fees, labor for system upgrades, office moves, or installing new equipment?

Our Answer

Zero project fees. Zero labor fees for ANY upgrades, moves, or installing equipment. You won’t be charged for labor for anything.

ASK

Does your monthly IT service fee go up AND down based on your needs? How so?

Our Answer

A simple flat-rate monthly fee only adjusts based on your success. Our contract scales as your business grows and even contracts if times get tough.

TESTIMONIALS

What Our  Clients Say

Great people! I use them at home and at my office. I consider them to be my IT team. They have saved me money on computers and from having me to replace an expensive software program. I highly recommend this company. They can help you too!

Dean R.

We have had nothing a good experience with this company.Very responsive to our needs,and rates are very reasonable.Wold recommend to anyone looking into a new system,or need technical assistance with an existing system.

Bill Dudley

I have used Computer Doc for 14 years. Kevin and his staff are professional, friendly, prompt, trustworthy and can fix anything! He has not only fixed computers for me but he has personally built many over the years. A life saver…..I cant say enough good things about this business!

Sandy Hawkins

Kevin is the man. My company just recently moved and he had everything ready to go on before we moved in. If you need computer service for your personally computer or your company, I highly recommend this company. They will make it happen for you.

Daniel Carter

We're Here To Help!

NC (HQ)

3800-A Old Monroe Road
Indian Trail, NC 28079

Hours

M-F: 9am – 5pm
S-S: Closed

Call Us

(704) 563-8031